Privacy Policy

Privacy Policy

Introduction

Welcome to https://allergy-relief-peppermint.scoopsurge.com (referred to as “Allergy Relief Peppermint,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains how we collect, utilize, and safeguard information from our users worldwide. Our primary goal is to be transparent about our practices, comply with relevant data protection laws, and earn your trust.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Website: Our official website at https://allergy-relief-peppermint.scoopsurge.com.
  2. Applications: Any mobile or desktop applications developed and maintained by us.
  3. Services: All services offered through our platform, such as user accounts, order management, and customer support.
  4. Products: Physical goods or digital products that we provide to users.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which we process your personal data during various interactions:

  1. Authorized User Account: When you create an account with us, we collect and store your account information, including user name, email address, and password hash.
  2. Website Visits: We track visitor behavior on our website using analytics tools to improve our services and tailor content to users’ interests.
  3. Communications: If you choose to receive newsletters, emails, or SMS messages from us, we record your contact details and communication preferences.
  4. Purchase Transactions: For any transactions made through our platform, we collect payment information, financial data, purchase history, and shipping addresses.
  5. Device Identifiers: We may access mobile device identifiers (e.g., IP address, unique device ID) to enhance your experience and for analytics purposes.
  6. Location Data: With your consent, we can gather location-based information to provide personalized content and services.
  7. Feedback and Reviews: Personal data submitted through surveys, feedback forms, or product reviews is used to improve our offerings.
  8. Social Media Interaction: When you interact with us on social media platforms, we may collect publicly accessible information to engage with users.
  9. Product Interactions: Data about the products you view, purchase, or return helps us tailor recommendations and improve product development.

Personal Data Collection

We collect several types of personal data, which can include:

  1. Account Info: Full name, email address, password (hashed), user ID, and profile picture.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  3. Financial Information: Bank account details (for direct payments or refunds).
  4. Purchase Data: Order history, product preferences, and transaction amounts.
  5. Mobile Device IDs: Unique identifiers for iOS and Android devices to enhance user experience.
  6. Location: Latitude and longitude coordinates with your consent for personalized content.
  7. Feedback and Reviews: Content of user-submitted feedback and review text.
  8. Social Media Profiles: Publicly available information from social media platforms (with user permission).
  9. Product Interactions: Data about viewed, purchased, or returned products.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in delivering our services.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our site, enabling navigation, and securing user sessions.
  2. Preference Cookies: Used to remember your preferences, such as language settings and display options.
  3. Analytics Cookies: Help us analyze user behavior on our website to improve content and performance.

Users can manage their cookie preferences through browser settings or by contacting our support team. For more details, refer to our Cookie Policy.

Your Rights (Subject to Local Data Protection Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data, except in certain circumstances.
  4. Restriction: Limiting our use of your data for specific purposes.
  5. Portability: Obtaining a copy of your data in a structured format, portable and readable by another system.
  6. Objection: Opposing the processing of your data for legitimate interests or direct marketing.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  8. Appeals/Complaints: Filing appeals or complaints with relevant data protection authorities.
  9. Withdrawal of Consent: Revoking consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website and/or via email to users with registered contacts. We encourage you to review this policy periodically for the latest information on our data practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

We value your trust in providing us with your personal data, and we are committed to protecting it.